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Publications & Journals

Transforming Paradigms: A Global AI in Financial Services Survey


Ryll, L., Barton, M.E., Zheng, B., McWaters, J., Schizas, E., Hao, R., Bear, K., Preziuso, M., Seger, E., Wardrop, R., Rau, R, Debata, P. Rowan, P., Adams, N., Gray, M., Yerolemou, N. 2020. Transforming paradigms: A global AI in financial services survey. World Economic Forum: London.





University of Cambridge


This report presents the findings of a global survey on AI in Financial Services jointly conducted by the Cambridge Centre for Alternative Finance (CCAF) at the University of Cambridge Judge Business School and the World Economic Forum in Q2-Q3 2019. Representing one of the largest global empirical studies on AI in Financial Services, a total of 151 respondents from 33 countries participate in the survey, including both FinTechs (54% of the sample) and incumbent financial institutions (46% of the sample). The study was supported by EY and Invesco.

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